Privacy Policy
This Privacy Policy explains how Velvet Blanket Legal processes personal data in connection with its website and related services for real estate agents. It describes the types of data collected, the purposes of processing, sharing practices, retention, cookies, and the choices available to users.
This introductory summary highlights the main areas addressed in the policy and directs readers to the related support and governing terms.
Data collection and cookies
How information is collected, used, and managed
This section outlines the categories of personal data collected, where that information comes from, the cookies used across the site, and the controls available to users.
Data We Collect
We may collect identifiers and contact details, business and transaction information, communications sent through the site, account or inquiry details, technical data such as device and browser information, and usage data about pages viewed and actions taken. In a legal services context, this may also include information relevant to a property matter, client instruction, or document review.
How We Collect Data
We receive data from users when they submit forms, send messages, request information, or otherwise interact with the site. We also collect certain data automatically through server logs, cookies, and similar technologies, and we may receive limited information from service providers that support hosting, analytics, or security functions.
Cookies We Use
We may use essential cookies that are needed for site security and core functions, preference cookies that remember settings, and analytics cookies that help us understand site use. Cookies may be session-based or persistent, depending on their purpose.
Cookie Controls
You can usually control cookies through your browser settings and, where available, the cookie controls on the site. Blocking some cookies may affect site performance or limit certain features, including form handling and preference storage.
How We Use Data
We use personal data to operate and secure the website, respond to enquiries, provide legal services or related information, manage client and business communications, maintain records, improve site performance, detect fraud or misuse, and comply with legal, tax, accounting, and professional obligations.
Service Providers
We may share personal data with hosting providers, analytics services, security vendors, document or communication tools, and other operational partners that support the site or our services. These parties are expected to use the data only for the services they provide and to protect it through appropriate safeguards.
Legal Disclosures
We may disclose personal data where required to comply with legal obligations, respond to lawful requests, protect our rights, investigate suspected misuse, or support the administration of justice. We may also share information when necessary to establish, exercise, or defend legal claims.
Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion in appropriate cases, or restriction of certain processing. You may also object to some uses of your data where the law allows. Some requests may be limited where we must keep information for legal, contractual, or security reasons.
Requests should describe the data or issue concerned so we can assess and respond appropriately. We may ask for information needed to confirm identity or authority, and we will handle requests within a reasonable period under applicable law.
Retention periods vary by record type and the reason the data was collected. We keep information for the period needed to provide services, maintain business records, resolve disputes, comply with legal or regulatory duties, and support security and audit needs. When data is no longer required, we delete it, anonymise it, or otherwise handle it in a secure manner.
When we make material changes, we will update the policy on the site and may provide additional notice where appropriate. The version in effect is the one posted at the time of your visit unless a different notice is stated.
Use the contact details below for privacy questions, requests, or complaints about this policy.